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Allegany County - where business and relaxation go together!

Welcome to the Allegany County Chamber of Commerce website!

We're glad you stopped by for a visit. While you're here, check out our Member Directory where you will discover some of the unique businesses that call Allegany County home. You can learn about upcoming events on our Calendar page and be introduced to our Board of Directors under our About page. There's always a lot happening in our neighborhoods and we'd love for you to be a part of it!

Come for a visit for a day and spend a week! You just might be surprised when you see everything we have to offer.

We always enjoy hearing from our visitors and answering questions so feel free to drop us a note on our Contact page.



Allegany County Business Conference


Featured Business





TOURISM MEANS $$$$$ FOR US ALL

WE ARE EXCITED TO ANNOUNCE A NEW PROGRAM THAT EMBRACES OUR ENTIRE COMMUNITIES, WHICH CAN HELP US ALL TO PROSPER!

We are in this together. We all can make a difference!  ~Gretchen




Become an Allegany County Visitor A2D Champion!

What is A2D?

Allegany County - Visitor Journey A2D™ is a new Visitor Champion training that helps everyone in our destination create positive visitor experiences from their Arrival to Departure, or from A2D!

Highly customized for our area, this course helps our entire community learn more about the richness of what we offer visitors. Participants LEARN about what makes our area so special, SHARE their knowledge with others, and join together to STRENGTHEN TOURISM, which benefits us all!

Who is it for?

The Visitor Journey A2D™ program benefits anyone who works directly with visitors or anyone who might encounter a visitor in the course of their job duties. Citizens and non-traditional hospitality positions, for example Realtors and Police Officers, will also benefit from learning about helping visitors and how important they are to our local economy

Why Take the Course?

Tourism is very important to our destination. The Visitor Journey A2D™ tourism training program was designed to increase awareness of how all of the tourism sectors fit together to build the visitor’s total experience. And, how one person’s actions can create a snowball effect of negative – or positive – encounters. Visitors who have a negative encounter – or feel unwelcome – have the means through social media to tell hundreds of people about their bad experience. This bad publicity impacts income generated from tourism for the worse and, over time, can adversely affect our entire community. Visitors that have an enjoyable experience will spend more, plan to return in the future, and will tell their friends about the great place they just visited! The money generated from visitor spending not only benefits local businesses, it also moves through our community, in a multiplier effect, providing lower taxes, new amenities and better infrastructure, which increases everyone’s quality of life

How Does it Work?

Visitor Journey A2D™ is an online learning program: ONLINE COURSE There are seven short modules filled with videos, activities and quizzes about our area and helping visitors. The Online Course takes about 120-minutes to complete, but you can come and go and finish it at your own pace. Once you’ve successfully completed the course and passed the final quiz, you’ll achieve your Allegany County Visitor A2D Champion™ certificate! Visitor A2D Champions continue to learn about our destination with access to special resources, updates, and invitations to FAM Tours and industry events.

What Does It Cover? The interactive and easy to follow A2D training helps you create positive experiences by arming you with local resources, service skills and an increased understanding of your importance to our local tourism industry. Modules cover how tourism works, discovering our area, answering visitor questions, helping upset customers, and much more. The Online Course activities explore our destination’s unique assets, attractions and challenges in helping visitors.

The Allegany County –Visitor Journey A2D™ program is open to anyone interested in learning more about our local tourism and helping visitors. When you sign up, you’ll receive immediate access to the Online Course and complete it when it fits your schedule. The cost is Free! Go to http://alleganycounty.visitorjourney.com to register in the A2D Learning Center and get started on your journey! Questions?
Please contact us to learn more

Greater Allegany County Chamber of Commerce and Office of Tourism.

585-268-7190 / 800-836-1869


 





Address

Greater Allegany County Chamber of Commerce, Inc.
6087 State Road 19
Belmont, NY 14813
Phone: 585-268-7190 or 585-268-7443

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